1. Introduction
Imali Wealth Group (Pty) Ltd respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, transfer and protect personal information when you visit our website, contact us, use our online forms, engage with our platforms, participate in our programmes, subscribe to our communications, attend our events, apply for opportunities, or otherwise interact with Imali Wealth Group.
This Privacy Policy applies to the website www.imaliwealth.co.za and any related Imali Wealth Group websites, landing pages, digital forms, online platforms or communication channels that link to this policy.
Where a specific Imali Wealth Group platform, programme or subsidiary has its own privacy policy or terms, that specific policy will apply to that platform or programme. If there is a conflict between this Privacy Policy and a specific platform policy, the specific platform policy will apply to the extent of the conflict.
2. Who we are
Imali Wealth Group (Pty) Ltd is a South African innovation and venture-building group focused on building platforms, programmes and partnerships across fintech, blockchain, agritech, digital education, enterprise development, healthtech, payments, climate-smart value chains and inclusive digital growth.
For purposes of the Protection of Personal Information Act, 4 of 2013, Imali Wealth Group may act as a “responsible party” when we determine why and how your personal information is processed.
Company name:
Imali Wealth Group (Pty) Ltd
Registered / principal office:
Workshop 17 Firestation, 16 Baker Street, Rosebank, Johannesburg, 2196, South Africa
Telephone:
+27 10 599 0301
Email:
info@imaliwealth.co.za
What personal information means
“Personal information” means information that identifies or can reasonably identify a natural or juristic person. This may include information such as your name, contact details, identity or registration details, location, online identifiers, business details, financial information, application information, correspondence and any other information that can be linked to you.
Information we may collect
Depending on how you interact with us, we may collect the following categories of personal information:
4.1 Identity and contact information
This may include your name, surname, organisation, job title, email address, telephone number, physical address, province, country and preferred communication details.
4.2 Business and organisation information
This may include company name, registration details, sector, business profile, ownership information, B-BBEE-related information, project details, business stage, funding needs, market access needs, supplier details, buyer details and partnership information.
4.3 Programme and application information
Where you apply for, participate in or enquire about a programme, incubator, training initiative, funding-readiness process, marketplace, platform, event or opportunity, we may collect information relating to your application, eligibility, business model, project status, supporting documents, financial readiness, training progress, participation records, mentor feedback, reporting information and programme outcomes.
4.4 Platform and transaction information
Where you engage with any Imali Wealth Group platform or connected ecosystem, we may collect information relating to account registration, platform usage, project submissions, project-owner information, investor or funder interest, supplier and buyer activity, marketplace interactions, wallet or payment-related records, support requests and transaction references.
We do not process regulated financial transactions, digital assets, payments or investment activities through this website unless expressly stated. Any such activity may be subject to separate terms, conditions, disclosures and privacy notices.
4.5 Communication information
This may include enquiries submitted through our contact forms, email correspondence, WhatsApp messages, social media interactions, newsletter subscriptions, meeting notes, call records, event attendance information and feedback.
4.6 Technical and website usage information
When you visit our website, we may collect technical information such as your IP address, browser type, device type, operating system, referring website, pages visited, time spent on the website, cookie identifiers and other analytics information.
4.7 Recruitment and opportunity information
If you apply for a job, internship, mentorship, facilitator role, advisory role or collaboration opportunity, we may collect your CV, qualifications, employment history, references, portfolio, skills, interview notes, identity details and related application information.
4.8 Special personal information
In limited circumstances, we may process special personal information where it is necessary, lawful and appropriate. This may include information relating to health, disability, race, B-BBEE participation, biometric identifiers, criminal background checks, or other sensitive information where required for a lawful purpose such as programme eligibility, accessibility support, legal compliance, due diligence or safeguarding.
We will only process special personal information where permitted by law, where you have provided consent, where it is necessary for a lawful purpose, or where another legal justification applies.
4.9 Children’s personal information
Some of our programmes may support youth, learners, students or young entrepreneurs. Where we process personal information relating to children, we will do so only where permitted by law, where appropriate consent has been obtained from a competent person where required, or where another lawful basis applies.
How we collect personal information
We may collect personal information directly from you when you:
visit our website;
complete a contact form;
subscribe to updates;
email, call, message or meet with us;
apply for a programme, opportunity or partnership;
submit a project, proposal or business profile;
attend an event, workshop, webinar or training session;
use one of our digital platforms;
engage with us on social media;
provide documents for due diligence, reporting or partnership purposes.
We may also collect information from third parties where lawful and appropriate, including:
public sources and public registers;
partner organisations;
funders, investors or institutions;
programme delivery partners;
technology service providers;
payment or platform providers;
recruitment platforms;
references or referees;
social media and professional networking platforms;
government or regulatory bodies, where permitted by law.
Why we process personal information
We process personal information for the following purposes:
6.1 To respond to enquiries
We use your information to respond to contact forms, emails, calls, meeting requests, partnership enquiries, programme enquiries, platform enquiries and general requests.
6.2 To deliver programmes and services
We process information to design, administer, deliver, monitor and report on incubation programmes, skills programmes, enterprise development initiatives, commercialisation support, funding-readiness support, innovation programmes and related services.
6.3 To manage platforms and digital services
We process information to operate, maintain, improve and support our websites, digital platforms, dashboards, marketplaces, payment-enabled tools, learning systems, CRM systems and other technology solutions.
6.4 To assess opportunities
We may use personal information to assess project opportunities, partnership proposals, investment-readiness needs, funding pathways, business cases, market access opportunities, supplier or buyer participation and collaboration requests.
6.5 To communicate with you
We may use your information to send administrative updates, meeting confirmations, programme communications, platform notifications, event invitations, newsletters, thought leadership, announcements and relevant opportunity updates.
6.6 To conduct due diligence
We may process information for due diligence, verification, risk assessment, compliance checks, partner assessment, procurement, funding-readiness assessment, anti-fraud checks and governance purposes.
6.7 To comply with legal and regulatory obligations
We may process information where required by law, regulation, court order, tax requirements, accounting obligations, audit requirements, procurement rules, funding agreements, reporting requirements or requests from lawful authorities.
6.8 To improve our work
We may use aggregated, anonymised or de-identified information to evaluate programme impact, improve platform design, strengthen services, conduct research, prepare reports and understand ecosystem needs.
6.9 To protect our rights and systems
We may process information to protect our rights, users, partners, platforms, systems, operations, intellectual property, legal interests and security.
Lawful basis for processing
We process personal information only where we have a lawful basis to do so. Depending on the circumstances, this may include:
your consent;
performance of a contract or steps taken before entering into a contract;
compliance with a legal obligation;
protection of your legitimate interests;
performance of a public law duty, where applicable;
pursuing our legitimate interests or the legitimate interests of a third party, where this does not unlawfully infringe your privacy;
another basis permitted by applicable law.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before consent was withdrawn.
Direct marketing and communications
We may send you marketing or opportunity-related communications where permitted by law, where you have consented, where you have subscribed, or where we are otherwise legally permitted to do so.
This may include newsletters, event invitations, programme opportunities, platform updates, funding-readiness opportunities, thought leadership, partnership updates and information about Imali Wealth Group initiatives.
You may opt out of marketing communications at any time by using the unsubscribe link where available or by contacting us directly.
We do not sell personal information to third parties for their own marketing purposes.
Cookies and website analytics
Our website may use cookies, pixels, analytics tools and similar technologies to improve website functionality, understand website traffic, remember preferences, secure the website and improve user experience.
Cookies may be used for:
essential website functionality;
security and fraud prevention;
performance and analytics;
remembering preferences;
improving website content;
measuring campaign effectiveness;
embedded content or third-party services.
You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
Where required, we will request your consent before using non-essential cookies.
Embedded content and third-party links
Our website may include links to third-party websites, platforms, social media pages, payment providers, learning systems, partner websites, embedded videos, maps or external tools.
We are not responsible for the privacy practices, security or content of third-party websites or platforms. When you leave our website or use a third-party service, that third party’s privacy policy and terms will apply.
When we share personal information
We may share personal information where necessary and lawful with:
Imali Wealth Group entities, subsidiaries, platforms or related initiatives;
employees, directors, consultants, advisors and authorised team members;
technology service providers, hosting providers, CRM providers, email platforms, analytics providers and support tools;
payment, wallet, accounting or transaction service providers where applicable;
programme partners, mentors, facilitators and delivery teams;
funders, investors, development partners or institutional partners, where relevant to your enquiry, application or programme participation;
government departments, municipalities, regulators or public bodies where required or permitted by law;
auditors, legal advisors, tax advisors, accountants and professional service providers;
due diligence, compliance, verification or risk-assessment providers;
law enforcement, courts or regulatory authorities where legally required;
a potential buyer, investor, funder, merger partner or successor in the event of a restructuring, investment, sale, merger or transfer of business assets.
We will take reasonable steps to ensure that third parties who process personal information on our behalf are contractually required to protect it and process it only for authorised purposes.
Operators and service providers
Where we appoint third-party service providers to process personal information on our behalf, they act as operators under POPIA.
We require operators to process personal information only in accordance with our instructions, to maintain confidentiality, to implement appropriate security measures and to notify us of any actual or suspected security compromise affecting personal information.
Cross-border transfers
Some of our technology providers, cloud services, email systems, analytics tools, professional partners or platform providers may be located outside South Africa.
Where we transfer personal information outside South Africa, we will take reasonable steps to ensure that the transfer is lawful and that the recipient is subject to appropriate safeguards, contractual obligations or data protection standards that provide adequate protection.
How long we keep personal information
We keep personal information only for as long as necessary to fulfil the purpose for which it was collected or processed, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
the nature of the relationship;
programme or platform requirements;
contractual obligations;
legal, tax, audit or accounting requirements;
reporting obligations to funders or partners;
dispute resolution needs;
regulatory requirements;
legitimate business purposes.
When personal information is no longer required, we will take reasonable steps to delete, destroy, de-identify or anonymise it.
How we protect personal information
We take reasonable, appropriate and practical measures to protect personal information against loss, unauthorised access, unlawful processing, disclosure, alteration, destruction or damage.
These measures may include:
access controls;
password protection;
secure hosting;
user permissions;
confidentiality obligations;
staff awareness;
backups;
secure storage;
system monitoring;
malware and threat protection where applicable;
supplier due diligence;
contractual safeguards with operators;
incident response processes.
No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security, but we will take reasonable steps to protect your information.
Security compromises and data breaches
If we become aware of a security compromise involving personal information, we will take reasonable steps to investigate, contain and remediate the incident.
Where required by law, we will notify the Information Regulator and affected data subjects as soon as reasonably possible, taking into account the nature of the compromise and applicable legal requirements.
Your rights
Subject to applicable law, you may have the right to:
be notified that your personal information is being collected;
request access to your personal information;
request correction, deletion or destruction of personal information that is inaccurate, irrelevant, excessive, outdated, incomplete, misleading or unlawfully obtained;
object to the processing of your personal information in certain circumstances;
withdraw consent where processing is based on consent;
object to direct marketing;
request that processing be restricted in certain circumstances;
submit a complaint to the Information Regulator;
institute civil proceedings where permitted by law.
To exercise your rights, please contact us using the details in this Privacy Policy. We may need to verify your identity before responding to a request.
Access to information and PAIA
Requests for access to records may be subject to the Promotion of Access to Information Act, 2 of 2000.
Where required, Imali Wealth Group will make available a PAIA Manual setting out the process for requesting access to records and the categories of records held by the company.
Accuracy of personal information
We will take reasonable steps to ensure that personal information is accurate, complete and updated where necessary.
You are responsible for providing accurate information and notifying us if your details change.
Automated decision-making
We do not intend to make decisions about you based solely on automated processing where such decisions would have a legal or significant effect on you, unless permitted by law and subject to appropriate safeguards.
If any Imali Wealth Group platform uses automated tools for screening, scoring, matching, eligibility assessment or recommendation purposes, we will aim to disclose this in the relevant platform terms or privacy notice.
Social media
If you engage with us on social media platforms such as LinkedIn, Facebook, Instagram, X, YouTube or WhatsApp, your interaction may be subject to the privacy policy and terms of that platform.
We may process social media information to respond to enquiries, manage our brand presence, share updates, promote opportunities and engage with stakeholders.
Recruitment and opportunities
If you apply for a role, internship, mentorship position, facilitator opportunity, advisory role or partnership opportunity, we will process your personal information to assess your application, communicate with you, verify information, conduct interviews, keep recruitment records and comply with legal obligations.
We may retain your information for future opportunities unless you ask us not to do so.
Programme participants and beneficiaries
If you participate in an Imali Wealth Group programme, incubator, training initiative, pilot, accelerator, enterprise development programme or funding-readiness process, we may process your personal information to:
assess eligibility;
onboard you into the programme;
deliver training, mentorship or business support;
track attendance and participation;
monitor progress;
collect evidence of outcomes;
report to funders or partners;
provide certificates or records of participation;
connect you with opportunities, mentors, funders or markets.
Where reports are shared externally, we will take reasonable steps to limit unnecessary personal information and use aggregated, anonymised or de-identified information where appropriate.
Platform users, project owners, suppliers, buyers and investors
Where our platforms allow users to register, submit projects, list products, express investment interest, engage with suppliers or buyers, or participate in marketplace activities, we may process personal information to:
create and manage accounts;
verify users;
assess project submissions;
support platform transactions;
manage communications;
track milestones;
support dispute resolution;
maintain records;
comply with applicable laws;
improve platform safety and trust.
Additional platform-specific privacy notices, terms, risk disclosures or user agreements may apply.
Special note on financial, investment, insurance and digital asset matters
Imali Wealth Group operates in sectors that may include fintech, digital finance, blockchain, payments, insurance concepts, funding readiness and investment-related ecosystems.
Unless expressly stated and appropriately authorised, information on our website is for general information and partnership purposes only and does not constitute financial advice, investment advice, insurance advice, legal advice, tax advice, securities advice or a recommendation to invest.
Where regulated activities are involved, we may work with appropriately licensed or authorised partners, and separate terms, disclosures and privacy notices may apply.
Children, youth and vulnerable persons
Some Imali Wealth Group initiatives may involve youth development, education, skills development, entrepreneurship programmes or community-based support.
Where we process information relating to children or vulnerable persons, we will take additional care and process such information only where lawful, appropriate and necessary for the relevant programme or purpose.
Where required, we will request consent from a competent person, parent, guardian or authorised representative.
Complaints
If you believe that we have processed your personal information unlawfully or in a manner that infringes your privacy, please contact us first so that we can investigate and respond.
You may contact us at:
Email:
info@imaliwealth.co.za
Telephone:
+27 10 599 0301
Office:
Workshop 17 Firestation, 16 Baker Street, Rosebank, Johannesburg, 2196, South Africa
You also have the right to complain to the Information Regulator.
Information Regulator South Africa:
Website: www.inforegulator.org.za
Email: complaints.IR@inforegulator.org.za
Telephone: +27 10 023 5200
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operations, platforms, legal requirements, technologies or privacy practices.
The updated version will be published on this website with a revised “last updated” date. Continued use of the website after changes are published will indicate that you have read the updated policy.
Contact us
For privacy questions, data subject requests, access requests, correction requests, deletion requests, objections, withdrawals of consent or complaints, please contact:
Imali Wealth Group (Pty) Ltd
Email:
info@imaliwealth.co.za
Telephone:
+27 10 599 0301
Office:
Workshop 17 Firestation, 16 Baker Street, Rosebank, Johannesburg, 2196, South Africa
Information Officer:
[Insert Information Officer name / designation]
Information Officer email:
[Insert Information Officer email]
address, email address(es), telephone number(s), and, where appropriate, date of birth.